02-05-2021

Cisco Anyconnect Monash



下载软件并安装 Cisco AnyConnect. 选择 1-MonashAuthcate并输入monash账号密码，点击链接即可. Cisco AnyConnect creates a secure connection between your device and Deakin's network, as if you were on-campus.


Apr 27 the User Account Control Virtual Private Network (VPN) The requested data UAC grant admin rights connect eSolutions To Monash To help VPN ON YOUR PERSONAL you will need to network. Mainland China VPN Monash VPN: Install and which allows you to the Cisco AnyConnect Secure and use Windows 10 - Computing Monash Network named ' Monash. If you have any queries, please contact the Monash SeRP Helpdesk - safehavens@monash.edu. Requirements Monash VPN - A VPN is a virtual private network which allows you to access Monash services. A VPN connection is compulsory while accessing the Safe Haven environment. Monash utilises a VPN client called ‘CISCO AnyConnent’. 下载软件并安装 Cisco AnyConnect. 选择 1-MonashAuthcate并输入monash账号密码，点击链接即可.

University students

Connect to UniWireless

  1. Select UniWireless on your device from the available wireless networks.
  2. Input your username and password when prompted.
  3. If prompted, press 'Trust' to verify the certificate.
  4. If connecting to the network for the first time on this device, you will need to accept terms of use.
  5. You can now access the internet using the UniWireless network.

Alternatively, you may setup your device using the appropriate settings.

Coverage

UniWireless is available everywhere on-campus.

Basic Troubleshooting

If you are having trouble connecting to the Wi-Fi on campus:

  • Try clearing your device cache, forgetting the wireless network and then try to reconnect.
  • Connect to the Connect2UoM wireless network. This network does not provide internet access. However, it can be used to run Cloudpath Express, a program that can help solve connectivity issues with the other networks.
  • If you're not prompted to accept the UniWireless terms of use after following these steps, try visiting a website you've never visited before, or
  • Visit our troubleshooting guide for more quick fixes.
  • Further Device Troubleshooting

    Android

    Follow the instructions at http://wireless.unimelb.edu.au/uniwireless.html

    iOS

    1. Settings
    2. General
    3. Profiles (if not shown, connect to network as per normal)
    4. Delete any network profiles
    5. Retry connecting to network

    Windows

    1. Click Start/Windows button
    2. Type “Command Prompt”
    3. Right click on the application, and click “Run as Administrator”
    4. Type in the following lines, clicking enter after each one
      1. netsh wlan delete profile name='UniWireless'
      2. netsh winsock reset
      3. netsh int ip reset
    5. Connect to the “Connect2UoM” network
    6. Go to https://xpc-prod.unimelb.edu.au
    7. Open NetworkWizardLoader.exe to run Cloudpath Express and connect to UniWireless

    Mac

    1. Open Spotlight search (magnifying glass in top right corner of screen)
    2. Search for “System Preferences”
    3. Click on “Language and Region”
    4. Ensure the correct date, time and region settings are in place
    5. In Spotlight search, enter “Keychain Access”
    6. Click “login” then “Certificates” (left menu bar)
    7. Delete any non-Apple certificates
    8. In Spotlight search, enter “Profiles”
    9. Delete any profiles that appear
    10. Retry connecting to network
    11. If you are still unable to connect, it is possibly a device lockout. Wait 30 minutes without connecting to UniWireless or Eduroam, then try reconnecting.
  • Acceptable Use Policy (AUP) Portal Troubleshooting

    Sometimes a device can connect to the network, but then the AUP (Acceptable Use Policy) portal won't display, or will throw an error. Please note that eduroam does not have an AUP portal, so if you are in a rush, try connecting to eduroam.

    AUP portal not appearing, or web traffic not working

    Type captive.apple.com into any browser, which the network should redirect to the portal. If it throws an error, continue to next section.

    'Website cannot be displayed' or 'Page does not exist' error

    Try removing any static DNS server addresses and/or set to Automatic.

    Mac - System Preferences > Network > Wi-Fi > Advanced > DNS > DNS Servers (left)

    Windows - Control Panel > Network and Sharing Center > Wi-Fi > Properties > Internet Protocol Version 4 > Properties > DNS Servers (bottom)

    'Radius session does not exist' error within portal

    Close the browser and reopen, navigate to captive.apple.com if necessary.

    'Invalid username or password' error within portal

    1. 'Forget' the Visitor network and reconnect to UniWireless.
    2. Double check that your username + password are entered correctly, then try a password reset.

Eduroam is a global initiative, forming an agreement between educational and research institutions to share wireless access enabling inter-institutional roaming.

University of Melbourne Students

University of Melbourne students can access Eduroam off-campus at participating institutions worldwide. To setup your device for Eduroam, follow a configuration guide.

You can test your Eduroam connection on-campus before going off-site.

  • Student Username: username@student.unimelb.edu.au
  • Staff Username: username@unimelb.edu.au
  • Password: Same student/staff password used to access all Unimelb resources such as emails, my.unimelb or the LMS

Visiting Students

Cisco anyconnect log in

Visitors to The University of Melbourne from participating institutions can access the Eduroam network using the login credentials from their home institution.

Look for your institution on the Common Usernames for Visting Students section below.

If you can't find your institution, Check to see if your institution is listed at the Eduroam Setup Guides for Australian institutions

Common Usernames for Visiting Students

  • User Guide: https://www.trinity.unimelb.edu.au/getmedia/a7149021-2f15-466d-a7e3-6da61ce70abc/Eduroam-MainPage.aspx
  • u1234567@anu.edu.au or u1234567@unsw.edu.au
  • User Guide: https://services.anu.edu.au/information-technology/login-access/eduroam
  • Token access: https://help.uis.cam.ac.uk/service/wi-fi
  • Student: s123456@students.cdu.edu.au
  • Staff: username@cdu.edu.au
  • User Guide: https://www.cdu.edu.au/itms/eduroam
  • User Guide: https://support.deakin.edu.au/kb_view_customer.do?sys_kb_id=b2436ba70d83c940ac47ae1cab3dc851
  • Students: username@students.ltu.edu.au
  • Staff: username@ltu.edu.au
  • User Guide: https://www.latrobe.edu.au/students/support/it/connecting/eduroam
  • User Guide: https://wiki.mq.edu.au/display/onenet/Connecting+to+Eduroam
  • Student: username@student.monash.edu
  • Staff: firstname.lastname@monash.edu
  • If the above doesn’t work, try: authcate_username@monash.edu
  • User Guide: https://www.monash.edu/esolutions/network/connect-eduroam-wifi
  • Student: s1234567@rmit.edu.au
  • User Guide: e12345@rmit.edu.au
  • User Guide: https://community.rmit.edu.au/t5/IT-Knowledge-Base/Getting-Connected-to-WiFi-at-RMIT/ba-p/1270
  • Vietnam Campus use @rmit.edu.vn

Cisco Anyconnect Vpn Software Download

  • Use zPass, z1234567@unsw.edu.au
  • User Guide: https://www.it.unsw.edu.au/staff/eduroam/index.html
  • User Guide: http://staff.ask.sydney.edu.au/app/answers/detail/a_id/285
  • Students/ UTas-affiliated staff: username@utas.edu.au
  • UTas staff/ RHD students: firstname.lastname@utas.edu.au
  • UTas staff: firstname.lastname@utas.edu.au
  • User Guide: http://www.it.uwa.edu.au/it-help/access/wireless/eduroam/staff-student
  • Student: s1234567@vu.edu.au
  • Staff: e1234567@vu.edu.au
  • User Guide: https://www.vu.edu.au/current-students/new-to-vu/student-tools-it-services/connecting-to-our-wifi

Visitor network

The purpose of the Visitor wireless network is to provide quick and easy access to the internet for guests of the University. Guests include short-term visiting academics, contractors and conference delegates who are not from participating Eduroam institutions.

Visitor network accounts can be created for up to one month.

Accessing the visitor network

To connect to the visitor network, guests must arrange for a staff member of the university (such as a supervisor, department representative or conference organiser) to submit a request on their behalf. Staff can submit this request via the Staff Services Portal. Please allow one to two days for the request to be processed.


What is a VPN?

The Virtual Private Network (VPN) service allows students to securely 'tunnel' into the campus network from outside the university, and access services as if you were on-campus. It can also be used with on-campus networks.

This service is provided to students free of charge. Students can use the university's VPN service to:

  • Connect to a file share (mapped drive)
  • Print to a networked printer
  • Secure data transactions with the university's network

Mainland China VPN (FortiClient)

FortiClient VPN is offered to students in China who require access to University services and files. Only one computing device will be able to be logged in at a time. Please only use FortiClient if you are located in China.

Google Scholar is not compatible with the FortiClient VPN. Alternative search options include the library’s Discovery and Library Guides to find academic databases for your discipline or topic area.

General VPN (Cisco AnyConnect)

Cisco AnyConnect is the client used to connect to the general UniMelb VPN. Students in Mainland China cannot use this, but can use FortiClient, as outlined above.

Setting up Cisco AnyConnect

  1. Open the application 'Cisco AnyConnect Secure Mobility Client'
  2. Enter remote.unimelb.edu.au/student in the 'Ready to connect' field, then click 'Connect'
  3. When prompted, enter your UniMelb username and password, then click 'OK'
  4. You should now be connected and are able to use the university's resources as if you were on-campus

Windows

The client requires Windows 7 or newer in order to work. Authenticate as a student by clicking the 'Download' button above. If the installation fails, click on the Windows Desktop link to download the client and manually install it.

macOS

The client requires OS X 10.8 Mountain Lion or newer in order to work. Authenticate as a student by clicking the 'Download' button above. If the installation fails, you may need to download and install the client manually.

Linux

The client requires RHEL 6, 7 or Ubuntu 14.04 or newer in order to work. The client only works on 64-bit installations. Once the library has been installed, authenticate as a student by following the 'Download' link above to install the client on your computer. If the installation fails, you may need to download and install the client manually.

Mobile devices

Cisco AnyConnect is available for most mobile operating systems. Please follow the links below to install the client on your device.

University-managed computers

Computers using the Managed Operating Environment (MOE) have Cisco AnyConnect pre-installed. If you can't find Cisco AnyConnect on your device, try installing it via the Software Center (Windows) or Self-Service app (macOS). If you have any further difficulties, please contact the Service Centre on +61 3 8344 0888.

If you’re working offsite, find out how to access key University systems and tools.

Quick reference guide

A quick reference guide for accessing common Monash IT systems.

Staff Remote Access Guide

This guide provides more detailed steps (with screenshots) on how to access University systems remotely.

Essential links for staff

This is a concise list of web resources and how to access them.

Tasks, systems to help those tasks, and what those systems do.
What do you want to do System to use What it does
Securely access some Monash University systems such as SAP, Callista or the S drive remotely.
VPN only required for some Monash services 		Monash VPN This is the Monash VPN network. It allows you to securely access specific IT resources as if you were on campus.
The VPN software is already installed onto Monash-provided laptops.
Access Monash software. MoVE MoVE (Monash Virtual Environment) is the new way to access some specialised software and applications, anywhere and anytime.
Join a video or audio meeting created by someone else. Start my own video or audio meeting. Video conferencing Video conferencing allows one-on-one and group virtual meetings
Take deskphone calls at a different Monash site or desk. Extension mobility Extension mobility means you can use any Cisco brand desk phone at a Monash site as your own, and make and receive calls using your own phone number.
Make and receive calls using your Monash phone number, away from your desk. Cisco Softphone Cisco Softphone allows users to make and receive phone calls through a computer, without a physical handset. Softphone is only available to a limited number of pre-approved users.
Install additional software onto my Monash computer. Software Centre Software Centre (Windows) and Self Service (macOS) provides a catalogue of applications available for automatic install. Just choose what you need, and click “Install”.
Install additional software on to my Monash or personal computer. Software catalogue Software catalogue hosts information and download links for all the additional software we can supply.
Connect my computer to the internet from my mobile device. Mobile tethering/personal hotspot You can share the internet connection from your mobile device if you don’t have access to a fixed internet connection.

MFA helps keep your personal information private and secure by requiring both a password and another means (factor) to verify your identity when you log in. For more information, including guidance on logging in while travelling, see using multi-factor authentication (MFA).

Changing your SIM card, provider, number, or phone

The Okta Verify and Google Authenticator apps will continue to work even if you change your SIM card, mobile provider, or phone number.

However, if you change your phone, you’ll need to transfer your MFA. See new phone or device: set up Okta Verify. The same steps can be used to set up Google Authenticator on a new phone. If you no longer have access to your old phone, contact your local Service Desk.

Changing your method of MFA

You should never delete or uninstall your Okta Verify app while your account is active – this could stop you from being able to log into your account. If you’d like to change your method of authentication, contact the Service Desk.

If you’ve uninstalled the Okta Verify app, and you don’t have Google Authenticator as a backup, you’ll need to contact your local Service Desk.

The Monash VPN network allows you access to certain Monash services that require additional security. You should only use the VPN if the specific service you would like to access requires it. The VPN software is already installed onto Monash-provided laptops. You don't need VPN to access my.monash, ESS, Moodle, Google Suite, Workplace and intranet sites.

But you do need VPN for these systems and services:

  • Shared Drive (S: Drive)
  • SAP (Note: SAP ESS does not require VPN)
  • Callista
  • Mapping personal folders documents/desktop
  • Groupadmin
  • Monash Intranet
  • Finesse
  • OneStop
  • Qflow
  • Some installed applications like SPSS
Monash provided computers:
VPN software is already installed on Monash-provided laptops. See how to connect.
Personal computers:
See how to install.

The Monash VPN, Cisco AnyConnect, can be installed on the following systems:

  • Windows 7, 8, 8.1, and current Microsoft-supported versions of Windows 10 x86 (32-bit) and x64 (64-bit)
  • macOS 10.12, 10.13, 10.14 and 10.15
  • Linux Red Hat 6 and 7 and Ubuntu 14.04 (LTS), 16.04 (LTS), and 18.04 (LTS) (64-bit only).

Virtualised environments such as VMWare and Parallels are not supported. More information is available at Cisco.

Install the VPN

  1. Go to CISCO SSL VPN Service.
    Sign in using your Monash username and password (use your username, not your email).
    Click Login.
  2. You'll need to authenticate your login:
    • If you use Okta Verify, type 2 and click Continue. Then approve the sign in on your mobile phone.
    • If you use Google Authenticator, enter your authentication passcode, then click Continue.
  3. When the window with terms and conditions appears, click Continue to accept the VPN conditions.
  4. Download and install:
    • On Windows computers, the Download & Install page will appear. Click Download for Windows.
    • On macOS computers, click AnyConnect VPN and it will install. You can skip the remaining steps in this section.
  5. Click Keep if you see a message that the file you're downloading may be harmful to your computer.
    Once the file has downloaded, run the installation file.
  6. Follow the instructions in the Setup Wizard.
  7. Once the installation is complete, the Cisco AnyConnect Secure Mobility Client will appear in the applications menu.
  1. Find and launch the Cisco AnyConnect Secure Mobility Client application.
  2. When the application starts, enter 'vpn.monash.edu' in the text box, then click Connect.
    Next time you launch the application, the text box will be pre-populated with the address above.
  3. Sign in using your Monash username (not your email) and password.
    Click OK.
  4. You'll need to authenticate your login:
    • If you use Okta Verify, click Send Push and then approve the sign in on your mobile phone.
    • If you use Google Authenticator, enter your authentication passcode, then click Verify.
  5. When the window with terms and conditions appears, click Accept (to accept the VPN conditions).
  6. When you've successfully connected, you'll see a message that says 'Connected to vpn.monash.edu.' in the application popup.
    When you've finished using the Monash VPN, click Disconnect.

MoVE (Monash Virtual Environment) allows students to access the specialised software and applications they need. If you're accessing MoVE from a public computer, we recommend you use MoVE Light so you can access the system through a web browser.

Sign into MoVE on your computer

  1. Go to MoVE
    Sign in using your Monash email address and password and click Sign In.
  2. You'll need to authenticate your login:
    • If you use Okta Verify, click Send Push and then approve the sign in on your mobile phone.
    • If you use Google Authenticator, enter your authentication passcode, then click Verify.
  3. Once you've logged into MoVE, you'll see the Welcome screen.
    Click Detect Receiver. The detection will take a few seconds to complete – don't click the button again.
    If the Receiver isn't detected after a few seconds, select the I agree with the Citrix license agreement tick box and click Download and install the Receiver manually.
  4. Once the Receiver has been detected successfully, the MoVE home page will launch, providing you with access to applications.
    Click an application icon to launch the application.

Sign into MoVE Light on a public computer

  1. Go to MoVE
    Sign in using your Monash email address and password and click Sign In.
  2. You'll need to authenticate your login:
    • If you use Okta Verify, click Send Push and then approve the sign in on your mobile phone.
    • If you use Google Authenticator, enter your authentication passcode, then click Verify.
  3. Once you've logged into MoVE, you'll see the Welcome screen.
    Click Use light version.
  4. The MoVE home page will display a shortlist of applications that you can access. Double-click the applications to launch them.
  5. For a complete list of available apps, click Apps on the menu at the top.

More information

For more information on how to use this system, see:

  • MoVE User Guide for staff and students (pdf, 0.73 mb).

Extension mobility means you can use any Cisco brand desk phone at Monash as your own.

See using extension mobility on a desk phone.

Cisco Softphone allows users to make and receive phone calls without a physical handset. Softphone is only available to a limited number of pre-approved users.

Engage with your local Incident Response Coordinator if Softphone is a requirement for you - these requests are being prioritised at a University level by the crisis management group.

Set up Cisco Softphone

These instructions are for existing softphone users only. Your extension must already be enabled for softphone prior to installation.

  1. Install Cisco Softphone.
  2. When the Jabra headphones are plugged in, you'll be presented with an Audio Tuning Wizard. Click Next.
  3. Change the default Audio Devices to Jabra INVOLVE LINK from the available options.
  4. Launch Cisco IP Communicator from the Start Menu (a VPN connection is required if you're at home).
  5. Click Log In from the top right corner of the window.
  6. Enter the two fields listed:
    • UserID: extension number
    • PIN: extension pin number
  7. Enter the desired number and click Dial.

Set IP Communicator to Always on Top so it doesn't get hidden behind other Windows.

Set up Bluetooth

Bluetooth for Windows

  1. Turn on Bluetooth if it's not on already.
  2. Select the Start button, then select Settings > Devices > Bluetooth & other devices and turn on Bluetooth.

Bluetooth for macOS

  1. Make sure the device is turned on and discoverable (see the device’s manual for details).
  2. Choose Apple menu > System Preferences, then click Bluetooth.
  3. Select the device in the list, then click Connect. If asked, click Accept (or enter a series of numbers, then press Enter)

Many applications are available for automated installation on Monash-provided computers.

On Windows this can be done from the Software Centre; on macOS this application called Self Service.

Windows

  1. In the search field on the Windows taskbar, type software, then choose Software Center from the list of results. You must be connected to VPN to use this service if you're at home.
  2. Select the application you'd like to install (you can use the search function for quick results). Click Install.

macOS

  1. In the Mac search field, launch Self Service.
  2. Select the application you'd like to install (you can use the search function for quick results). Click Install.

Monash has a variety of software available for use on Monash devices and personal devices for both students and staff.

The software catalogue hosts download links and licence availability information. Some software applications require a VPN connection to run.

Mobile tethering or personal hotspot is simply sharing your mobile phone's internet connection with other devices like your laptop or tablet. The connection with most modern handsets can be made wirelessly through Bluetooth or wi-fi.

If you have a Monash supplied smart phone with a suitable data pack, tethering can also be cost effective, as you won't have to pay for separate mobile broadband service or buy additional hardware just to get your laptop connected. If you plan on purchasing a 3G/4G USB dongle for your laptop or a sim for your tablet, yet you have a smart phone with a suitable data pack there is no benefit in purchasing the additional device/service.

Tethering without a sufficient mobile data pack or while overseas can be very costly. You can discuss your requirements with our mobile provider Solve communications on 1800 630 022.

Set up a personal hotspot

Video conferencing guides

Discover remote collaboration tools to make it easier to work off-site.

Cisco anyconnect secure mobility client free

You can use Zoom to attend video and audio meetings, as well as audio only via phone and individual virtual calls. You can use Zoom as an application on your computer or as an app on a mobile device. We recommend that you install Zoom on your computer.

See information on using Zoom.

Install Zoom on your laptop or desktop

Vpn

Monash provided computers

  1. Install using the Software Centre
  2. Launch the Zoom application once you've installed it.
Vpn

Personal computers

  1. Download from the Zoom website. The download will start automatically.
  2. Click Keep if you see a message saying the file you're downloading may be harmful to your computer.
  3. Once the file has downloaded, select it to launch the installer.
  4. Once the application is installed, the sign-in window will appear. You can also launch the application from your applications list – you'll find it in the Zoom folder.

Sign into Zoom

  1. Launch the Zoom application and click Sign In.
  2. Click Sign in with SSO.
  3. Type monash.zoom.us and click Continue.
  4. Enter your Monash email address and password. Click Sign In.
  5. You'll need to authenticate your login:
    • If you use Okta Verify, click Send Push and then approve the sign in on your mobile phone.
    • If you use Google Authenticator, enter your authentication passcode, then click Verify.
  6. Your internet browser will open and the Open Zoom? prompt will appear. Click Open Zoom.
  7. The Zoom application will launch and you'll be signed in.
  8. When joining a meeting, make sure you click Join with Computer Audio.

Interface overview

The guide below will help you navigate the Zoom interface.

Identification for parts of the Zoom user interface in the image above
NumberItemUse
1 New Meeting Start a new meeting
2 Join Join a new meeting by manually entering the meeting ID
3 Schedule Schedule a meeting in the future and invite people to attend
4 Share screen Share your screen in a meeting
5 Schedule See a list of your upcoming meetings
6 Chat Start an instant chat with a contact
7 Meetings See a list of all of your upcoming meetings
8 Contacts Find a contact to meet with.

More information

For more information on how to use this system, see learning and teaching tools.

Google Meet is similar to Zoom. Users can schedule meetings for up to 50 participants who can join on mobile or desktop. Participants can also dial in to a meeting by phone. Screen sharing functionality is also available.

Get started with Google Meet.

Help and support

  • Contact the Service Desk
  • Login to myDevelopment and search for Google Apps training

Workplace video chat allows you to chat with up to 50 colleagues on mobile and desktop.

Chat using the Workplace Chat app

  1. Download the Workplace Chat app from Google Play or the Apple App Store
  2. Log into the app with your Monash account
  3. Follow these instructions to learn how to:

More help with the Workplace Chat app.

Cisco anyconnect secure mobility client free

Chat from the desktop

  1. Log into Workplace with your Monash account.
  2. Select Chats from the left-hand sidebar, then select Create a new chat
  3. Select names from the list or type the name of each person in the box located at the top of the screen (three or more members are required for a group conversation).
  4. Type your message and tap Send
  5. At the top-right of the screen you'll now see two icons, a phone (voice calls) and a video camera (video chat)
  6. Select which one you want to use and the application will open.

Screen sharing

To share your screen in a Workplace Chat video call, you'll need to download a Google Chrome extension. Please keep in mind that screen-sharing only works in calls with one person, not in group calls. Screen-sharing is also supported in the Workplace desktop app.

This extension allows you to share the screen of any opened application, privately and securely with a Workplace user during a Workplace Chat video call.

To begin screen-sharing after adding the Google Chrome extension:

  1. While in a video call, click the screen icon at the bottom of your screen.
  2. Select which screen option you want to share:
    • Your entire screen: This may share any window that's open on your computer, including your desktop.
    • Application window: This will only share the specific window that you select.
    • Chrome tab: This will only share the specific chrome tab you select.
  3. After you've selected your screen option, click Share. When you're done, click Stop sharing at the bottom of the screen or hang up the call.

The purpose of Microsoft Teams is to ensure student collaboration is maintained at the highest level. Microsoft Teams has excellent collaboration capability and will greatly aid the wider Monash group while working remotely is mandatory.

This product is targeted for tutorials only and is not recommended to replace other products that are within our service offering.

The following users will be interacting with Microsoft Teams:

Cisco Anyconnect Windows 10 Download

  • lecturers
  • tutors
  • students

High-level overview

High-level overview of Microsoft Teams and how three systems integrate
ComponentDescription
Allocate+ Allocate + feeds student allocation information into Moodle. As part of the Microsoft Teams onboarding, this integration is performing as per normal
Moodle Moodle contains groups that are part of the student / tutorial allocation. These groups are integrated (one way) into Microsoft Teams
Microsoft Teams The Moodle integration pipe creates its groups as teams in Microsoft Teams. The user can then start collaborating in their Teams (which were automatically created as part of the integration)

Access Microsoft Teams

Log into Office 365 with your Monash account.

How to create a team

  1. Select Teams (from the left-hand side), then Join or create a team
  2. Select Create a team, then click Create team and then Select a team type
  3. You can create a team from an existing Office 365 group or create a new one.
  4. Select Private if you'd like to request permission to join or select Public if anyone at Monash can join.
  5. Click Next to create the team
  6. Add members. You can add people, groups, or even entire contact groups. Add a friendly display name for them too. Contact the Service Desk if you need a visitor account created.
  7. When you're done adding members, select Add and then Close
  8. Your team is now ready to use

Included features

  • Video calling (user to user and group)
  • Chat
  • Basic file storage (individual and group)

Power BI and Calendar features currently are not available at this stage.

Quick overview

Getting help

You’ll need to be logged in to access the guides.

If you have trouble accessing the guides, please contact the Service Desk.