02-05-2021

Citrix Cloud Monitoring



The built-in roles and permissions determine how administrators use Monitor: To assign a role (built-in or custom) to a user, from the Citrix Cloud menu, go to Identity and Access Management Administrators. Here, when you add or edit the access of an administrator, you can select Custom Access and one of the listed roles. With ControlUp offering monitoring and management capabilities for Citrix Cloud resources— Cloud Connectors, Delivery Groups, Machines and Sessions—we can help ensure your cloud journey is a smooth one. ControlUp’s intuitive interface makes it ideal for management and monitoring, all from a single pane of glass, and all in real time.

With most of the world on lockdown due to the COVID-19 virus, many aspects of IT services and digital transformation have been put into the fast lane. There are reports of massive surges in the use of tools such as Zoom, Microsoft Office 365, etc. in order to communicate and collaborate. At the same time organizations are required to scale up access to their internal applications. We automatically think of technologies like VPN to provide network connectivity to corporate networks from a remote location such as our home offices.

The digital workspace platform Citrix has been particularly popular, not only for its ability to deliver applications and content within internal networks but also to securely and efficiently deliver apps and content to remote devices/locations. Recently I have seen organizations massively scale up capacity of their Citrix environments in order to accommodate an increase in their user base due to remote access requirements to company resources via Citrix. With an increasing need to work remotely and to fast track the transformation of how we work, these services and technologies become business-critical, hence an increased importance for monitoring and observing them.

Questions? Answers!

How do you start onboarding data from your Citrix environment? How can Splunk as the as it is meant to be customized for your environment. As with all things Splunk, there are many options to adapt, expand, and to go above and beyond.

Going the Extra Mile

You may notice that both add-ons also use PowerShell scripts to collect data from Citrix components. The Universal Forwarder then sends the output of these scripts to Splunk. Hence, there is the possibility to customize as much as you want with your own PowerShell scripts. As you may know, you are able to get any piece of information about your Citrix environment via SDKs and APIs.

The other layers of ‘Hosts’ and ‘Management’ can also be integrated into Splunk to give you a complete picture of your entire stack from end-to-end. Given that ‘Hosts’ could be anything from bare metal to hypervisors or private or public cloud, this would go beyond the scope of this blog post. Have a browse on our app store to find add-ons and apps for other shared Infrastructure of your IT environment on splunkbase.com and discover for yourself that Splunk is, in fact, the Data-to-Everything Platform.

uberAgent for an OOB Experience

Citrix Cloud Monitoring

On Splunkbase you will discover that users in the Splunk community, as well as technology partners, publish their own apps and add-ons. An app that I would like to mention is the uberAgent from “vast limits GmbH”. In the context of Citrix XenApp/XenDesktop, the uberAgent helps you collect all relevant metrics and information. It also helps visualize it with their Splunk App, giving you an out-of-the-box experience and addressing the most important use cases in monitoring Citrix environments. Vast limits recently announced on their blog that they are going to provide 2 months of uberAgent for unlimited users for FREE to monitor #WFH. Visit their blog and website for more detailed information about the uberAgent and what else it can do beyond Citrix XenApp/XenDesktop monitoring. :)

Citrix

In case you were wondering: Yes, there is going to be part 2 which will cover more of the Citrix Cloud topics, including hybrid environments.

So stay tuned and happy Splunking!

Christian

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Thanks!
Christian Radeke

Goliath Technologies, a leader in end user experience monitoring and troubleshooting software, has announced they are introducing the industry’s first Citrix Cloud Connector Module.

This new module monitors not only the health of the entire Citrix Cloud infrastructure but all Cloud Connectors as well. This support expands upon Goliath’s existing capabilities to monitor and troubleshoot on-premises workloads as well as those hosted in the cloud on Amazon Web Services (AWS) and Microsoft Azure.

Citrix Monitoring Tools

“Other solutions on the market simply use standard APIs to monitor Citrix Cloud,” shares Stacy Leidwinger, CMO of Goliath Technologies. “With our Citrix Cloud Connector Module, we have taken a more holistic approach, focusing on the end user experience. We proactively alert IT anytime end user experience is negatively impacted, looking at all IT elements whether they reside in Citrix Cloud, the supporting infrastructure on-premises, or hosted in AWS or Azure, as well as the Cloud Connectors.”

Goliath’s Citrix Cloud Connector Module automatically discovers and maps an organization’s entire Citrix Delivery Infrastructure, including Citrix Cloud and Cloud Connectors. Goliath’s embedded intelligence identifies all potential events, conditions, and failure points that could negatively impact performance. Using industry best practices, Goliath alerts IT anytime performance thresholds are exceeded.

Citrix Cloud Monitoring System

Citrix Cloud Connector is No Longer a Blind Spot

Citrix Cloud Monitoring Service

Goliath’s Citrix Cloud Connector Module automatically discovers your Citrix Delivery Infrastructure, including Citrix Cloud and Cloud Connectors. More than just Citrix Cloud, our module includes embedded intelligence to proactively monitor the Citrix Cloud Connector and automatically alerts you if the cloud connector is down while taking remediation actions to fix issues before users are impacted.

My Citrix Cloud

You don’t need to be a Citrix expert or manually leverage scripts because we have the embedded intelligence in the software to automatically monitor for failure points, events, and conditions that can cause end user experience issues and alert you in real-time.